This Terms of Use, Refunds & Privacy Policy was last updated on January 21, 2021

PRIVACY POLICY

This Privacy Policy covers the collection, use and disclosure of Personal Information received from users of the Site and VPS Products and Services.

Personal Information that you provide is only used for delivery of services and improving the Site. Personal information may include, but is not limited to your name, email address or phone number. By using the Site, you agree to the collection and use of information in accordance with this policy.

VPS does not provide services to children under the age of 18. By signing up for any services or information, you confirm that you are at least 18 years old and legally permitted to do so.

Your Rights

1. You have the right to know what Personal Information is gathered and processed, why and how it is obtained and who may process it.
2. You have the right to request and be granted access to any Personal Information that may collected about you.
3. You have the right to request that your Personal Information be erased or purged if it is incorrect or incomplete
4. Where conditions apply, you have the right to restrict the processing or handling of your Personal Information
5. You have the right to withdraw consent of your data and remove yourself from any marketing materials at any time. While I would hate to see you go, you may choose to unsubscribe or leave my email marketing list—with no issues. If we are working together in a client agreement, you will still receive emails/communications from me in delivery of that service.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. In the course of conducting business with you, Personal Information gathered may include your email address, name, billing address, etc. Additionally, you may be asked to complete assessments or questionnaires to support delivery of service. You will be provided with copies of your submissions.

Your Personal Information is used on legitimate grounds and/or with your Consent.  In order to provide enter into a contract with you or provide you with contracted services, your Personal Information may be used to

• identify you,
• provide you with the service or product,
• communicate with you for sales or invoicing purposes.

With your consent, your Personal Information may be used to:

• send you information about products or services that may be of interest to you, such as events, classes or coaching services
• send you marketing messages such as newsletters
• other purposes that you have consented to

Processing Partners

In order to provide you with requested services or information, the following partners and provider may be used to process your Personal Information:

• 17Hats
• Zoho Corporation
• Convertkit
• ThriveCart
• PayPal
• Stripe
• Zapier
• Survey Monkey
• Team Coaching International
• TTI Success Insights
• DropBox
• Google (Analytics, Google Drive, Gmail)
• Lifetick (Merididan 86 Pty LTD)

Every effort is made to only work with Processing partners who are able to assure an adequate level of protection for your Personal Information. Your Personal Information is only disclosed to third parties or public entities when we are legally required to do so or where you have consented in writing.

Security

The security of your Personal Information is important to me but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Some areas of the Site are password protected. If you are using a password protected area of the site, please take care to safeguard that password. Any information that you provide in making a purchase is used only for that purpose. Personal information that is no longer necessary for a business purpose or legal requirement, is routinely purged and destroyed securely.

Website Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Website Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we may use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Site.

PRODUCTS & TIMING

VPS delivers services virtually (via video or phone conferences, webinars, digital downloads (Spreadsheets/PDF documents audio files), onsite during live events or via physical products (workbooks, books or CDs). Upon purchase, you will be notified of the delivery method (physical shipment or online access) and the anticipated timing for delivery.

REFUNDS

While they are all created and provided with love, I understand that they may not be best suited for everyone. In the event that you purchase a product and you decide it is not right for you, please provide notification in writing or vial phone within 7 days of purchase. You will be given an opportunity to select a comparable product where applicable.

PLEASE NOTE: Refunds are not available for coaching, training (on-demand or live), digital products (such as e-books, worksheets, guides or reports) or consulting services. Every attempt will be made to resolve concerns and issues that arise during consulting services that are within the agreed upon project scope of work. Coaching services need your full commitment and engagement in order to be successful. We can delay continuation of a coaching program by mutual agreement if circumstances warrant it.

INTELLECTUAL PROPERTY TERMS OF USE

The products and services are provided to VPS clients and customers on an “as-is, as-available” basis for individual and private use only. VPS will do the utmost to prevent errors but assumes no liability for errors or omissions in these materials.

Materials contained or delivered via VPS and this Site are protected by copyright and may not be reproduced, republished, transmitted, distributed, displayed, broadcast or otherwise used in any manner without express prior written permission from VPS.

Products/services/materials are intended for your personal use only without any alteration or removal of trademark, copyright or identifying marks.

VPS retains all rights and ownership of VPS logos and materials and other intellectual property and does not grant permission for their use without express prior written permission.

DISCLAIMERS

My commitment to you is to be transparent, authentic and honest in my capabilities and in the services and products I provide. The techniques, strategies and resources that I share with you are those that I believe will produce your desired results when accompanied by hard work, dedication and engagement. As your Accountability Coach and Partner, I will work with you to identify and implement strategies that I recommend that are best suited to achieve your goals.

The success stories and individual testimonials that are shared by me or on the Site are individual results intended to inspire and motivate you, but do not represent a guarantee of results. As your success is dependent on your personal story, background, commitment, dedication, motivation and work effort, I cannot promise an outcome for you.

I do offer you my commitment to partner with you and provide the support, resources and tools that are within my capabilities to help you reach your goals.

FTC COMMISSION AFFILIATE NOTICE

As a part of providing consulting and coaching services, I may recommend a product or service or offer it for sale. I will only recommend a product/service/company if I fully believe that it will be a valuable resource in helping to address a challenge or need that you may be facing. There are times that I receive a compensation or referral fee if you purchase a product/service based upon my recommendation.

I will only recommend a product/service/company that I have had a positive experience with (whether by personal use or review) regardless of compensation. While I will do my best to vet these resources, please take care and perform your own due-diligence in research and cost considerations before making any purchase.

Changes to This Policy

VPS reserves the right to update or change this Policy at any time. We will notify you of any changes by posting the new policy on this Site and via email. You are advised to review this Policy periodically for any changes.

Last updated on January 21, 2021